Your personal data is completely safe at casinoplusph. This page explains in detail what information we hold, why we hold it, and why it never leaves our hands.
Six Core Steps We Take to Protect Your Data
Casinoplusph collects only the information essential to delivering its services. Data is gathered in two ways — what you provide directly, and what is recorded automatically during your use of the platform.
| Data Type | Example | How It Is Collected | Mandatory? |
|---|---|---|---|
| Identity Information | Name, Date of Birth, NID | At Registration | Yes |
| Contact Information | Mobile, Email | At Registration | Yes |
| Financial Information | BKash number, bank account | At the Time of Payment | Yes |
| Device Information | IP, Browser, OS | Automatic | Partial |
| Usage Data | Betting history, login timestamps | Automatic | Partial |
| Location Data | Country/District Only | From IP | No |
We never collect your social media passwords, bank PINs, or full card numbers.
Every piece of data collected at casinoplusph serves a specific purpose. The key purposes are outlined below.
Good to Know: casinoplusph never uses your data to advertise third-party products. Any promotional messages relate solely to our own offers, and you can opt out at any time.
Casinoplusph uses cookies on its website and app. Cookies are small files stored in your browser that help enhance your experience.
You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of casinoplusph.
Casinoplusph uses a multi-layered security system to keep your personal information safe.
All data transmitted between your device and our servers is encrypted via TLS 1.3. It cannot be intercepted or read in transit.
All data stored on our servers is protected with AES-256 encryption. Passwords are stored as bcrypt hashes — no staff member can ever view them.
Only authorized staff can access specific data. Every access is logged and regularly audited.
Every six months, independent cybersecurity experts audit our systems and identify potential vulnerabilities.
You have full control over your data at casinoplusph. Contact support to exercise any of the rights listed below.
Submit a request to view the personal information we hold about you.
You may request corrections to any inaccurate or outdated information.
Request deletion of your data after account closure, unless retention is required by law.
You may object to the use of your data for specific purposes.
You can request a copy of your data in a standard, portable format.
Request that your data be restricted from use while an investigation is ongoing.
Casinoplusph strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store personal information from minors.
A Note for Parents: If your child under the age of 18 has accessed casinoplusph in any way, please inform us immediately. We will close the account and permanently delete all associated data.
Age is verified at registration. Where required, a national ID is requested through our KYC process. Any account suspected of being used by a minor is investigated immediately.
We don't retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | While your account is active | Service Delivery |
| Transaction Records | 5 Years | Legal & AML Compliance |
| KYC Documents | 5 Years | Regulatory Requirements |
| Log Files | 1 Year | Security Investigation |
| Marketing Data | Until Consent is Withdrawn | Your Preferences |
After account closure, all data is permanently deleted within 90 days unless retention is required by law.
For any questions, concerns, or requests regarding our Privacy Policy, please contact our Data Privacy Team directly.
Now that you understand our Privacy Policy, sign up with confidence. Get a 100% bonus on your first deposit.